Data protection notice of KERN Global Language Services

Principle

We take the protection of your personal data very seriously and handle your personal data confidentially and in accordance with both the statutory data protection regulations and this data protection notice.  

Data controller

According to the regulations of the General Data Protection Regulation, the controller party responsible for processing personal data is:

KERN Global Language Services
Kurfürstenstrasse 1
60486 Frankfurt am Main
Tel.: +49 (0)69 75 60 73-0

Website: www.e-kern.com
E-mail:info@e-kern.com

Our data protection officer:

Ilja Alexander Jordy, solicitor
datenschutz@e-kern.com 

Data collection

We collect and process personal data only if such data is required for the establishment and content design or amendment of the legal relationship (inventory data). We do not collect personal data on the use of our web pages (usage data). 

Data processing on this website

We collect and automatically store information in log files that your browser automatically transmits to us. This information comprises the type and version of your browser, the operating system used, the referring URL and the time of the server request. This data cannot be attributed to specific persons. None of this data will be merged with other data sources. Collection of this data is necessary for us to guarantee the security of our website. The basis for data processing is our legitimate interests according to Article 6 Para. 1 f) GDPR. The log file will be deleted after a week unless required in order to help resolve legal infringements.

Hosting

All data to be processed in connection with the operation of this website will be saved for hosting purposes to enable the operation of the website. The basis for data processing is our legitimate interests according to Article 6 Para. 1 f) GDPR. To provide our online presence, we use services from web hosting providers, who we provide with the data mentioned above.

Newsletters

So that we can send you regular information on our services and offers, we process data provided by you (e-mail address and voluntary information). In doing this, we confirm or procure your consent to the mailing of the newsletter in accordance with Article 6, Para. 1 a) GDPR. The registration process is logged. You can unsubscribe from the newsletter free of charge and at any time via the link specified in the newsletter. 

We have entered into a contract on data processing procedures with our e-mail marketing service provider Newsletter2Go. This ensures that, when sending the newsletter, our service provider conforms to all points covered by the requirements of the GDPR and the Data Protection Act. Your data will only be stored within the EU. Your data will not be stored on servers outside the EU. 

Contact form

If you send us an enquiry via a contact form, we will save your inventory data (name, address, e-mail address, telephone number) from the enquiry form, including the contact details you provide within, for the purpose of processing the enquiry and in case of follow-up questions. In this regard, we confirm your consent to the sending of further information, including the newsletter in accordance with Article 6, para. 1 a) GDPR. 

For information sending purposes, we forward your data to our e-mail marketing provider Newsletter2Go. We have entered into a contract on data processing procedures with this service provider. This ensures that, when sending the newsletter, our service provider conforms to all points covered by the requirements of the GDPR and the Data Protection Act. Your data will only be stored within the EU. Your data will not be stored on servers outside the EU. 

Customer account

When opening a customer account, you agree to your stock data (name, address, e-mail address, bank details) and your user details (user name, password) being stored. This data is used in order to identify you as a customer and to allow you to manage your user data. 

Your data will be processed on the basis of your consent in accordance with Article 6, para. 1 a) GDPR. 

Order processing

We process your order data to deliver the ordered service. The processing of data occurs on the basis of Article 6, Para. 1 b) GDPR.

We transmit personal data to third parties only if such transmission is necessary within the scope of contract handling, for instance to the payment service provider responsible for payment processing (name, date of the order, payment type, date of dispatch/receipt, sum, payment recipient and bank details or credit card data if necessary).

Competitions

If you participate in competitions, your data (name and contact details, and in cases of professional participation also company name and position) will be requested. To run the competition, we may deploy providers, to whom we will communicate the above data. The data processing takes place on the basis of your consent in accordance with Article 6, para. 1 a) GDPR and due to our primary legitimate interest in marketing our service offer in accordance with Article 6 para. 1 f) GDPR

Careers section

If you apply to a position, your personal data (e.g. name, e-mail address, phone number) and the application documents sent will be processed exclusively for the purposes of handling your application. The legal basis for data processing is Section 26 of the German Federal Data Protection Act.  

Use of cookies

Some of the websites use so-called cookies. Cookies serve the purpose of making our offer more user-friendly, more effective and safer. Cookies are small text files which your Internet browser files and stores on your computer. The cookies used by us are known as "session cookies". They are automatically deleted when you finish visiting our website. You can configure your browser settings to your preferences and deny accepting cookies. However, please note that if you do this, you may not be able to use the full functionality of this website. Cookies are primarily used in the following context:

Use of Google Analytics and Google Remarketing

This website uses Google Analytics and Google Remarketing. These are services of Google Inc. ("Google"). Google Analytics uses "cookies", or text files that are stored on your computer which allow an analysis of your use of this website. The information generated by the cookie concerning your use of this website (including your IP address) will be transmitted and stored by Google on a server in the USA . Google will then truncate the last three digits of the IP address so that a clear allocation of the IP address is no longer possible. 

Google uses this information to evaluate use of the website in order to compile reports on website activities for the website operator, and to provide additional services related to website and Internet use. Google may also transfer this information to third parties, insofar as this is legally prescribed or insofar as third parties process this data on behalf of Google. We process data obtained in this way on the basis of your consent in accordance with Article 6, para. 1, a) GDPR. 

Google will in no case connect your IP address to other data saved by Google. You can deactivate the use of cookies by Google by accessing the page to deactivate Google advertisements. Alternatively, users can deactivate the use of cookies by third-party suppliers by accessing the opt-out page of the Network Advertising Initiative. 

However, please note that if you do this, you may not be able to use the full functionality of this website. 

You can revoke consent to data collection and storage at any time and with effect for the future. You can find further information on Google's policies here. 

Google +1 privacy policy

The Google privacy policy describes how we handle personal information of the users of Google products and services. They also apply to information that you provide by using the Google +1 button. The following information specifically refers to how we handle data protection when using the +1 button.

Collection and forwarding of information
You can publish information worldwide using the Google +1 button. You and other users receive personalised content from Google and our partners via the Google +1 button. Google stores both the information that you have given for +1 content and the information on the page that you have viewed by clicking on +1. Your +1 can be displayed together with your profile name and your photo in Google services as references, such as in search results, in your Google profile, or in other areas on websites and advertisements.

Google records information on your +1 activities in order to improve the Google services for you and others. To use the Google +1 button, you need a globally visible public Google profile that must contain at least the chosen name for the profile. This name will be used in all Google services. In some cases, the name can also substitute another name you have used when sharing content via your Google account. The identity of your Google profile may be revealed to users who know your e-mail address or have access to other types of identifying information.

Use of the information collected
Besides the uses described above, the information provided by you will be used in accordance with the relevant Google privacy policy. We may publish summarised statistics concerning the +1 activities of users or pass these statistics on to our users and partners, such as publishers, advertisers or associated websites. As such, we may, for example, let a publisher know the following: "10 percent of the users who have given this page a +1 are located in New York".

Your options
On the "+1" tab in your profile, you can view a list of the content which you have +1ed. You can delete individual content from this list. You can deactivate the display of +1 recommendations on websites of third-party suppliers from people you know. This also applies to advertisements on websites of third-party suppliers. Data such as the most recent +1 you have given is stored locally in your browser. You can access and delete this information in your browser settings.

Further information
Google observes the data protection regulations of the U.S. Safe Harbor Agreement. You can find further information on the US Safe Harbor Provisions and our registration on the the U.S. Department of Commerce website.

Further information on the Google +1 button
KERN uses the Google +1 button on its websites. The most important questions are answered below. 

Does Google record my visits to pages with a +1 button even if I do not use the +1 button? 
The +1 button is not used to record your Internet usage. Google does not permanently log your browser history when displaying a +1 button nor does it evaluate your use of pages with a +1 button in another manner. Nevertheless, Google temporarily stores certain data on your visit for system maintenance and troubleshooting purposes , normally for a period of approximately two weeks. However, this data is not structured according to individual profiles, usernames or URLs. 

Why does Google require this information? 
When you perform a Google search or visit a page with a +1 button, various elements concerning your request are sent to a separate server so that the +1 button is loaded quickly. This information is required for our server to properly process your request. In the rare cases when we must troubleshoot our systems, the information helps Google to find and correct the root of the problem. 

For how long does Google store this information? 
Normally not for longer than two weeks. 

Can this information be accessed by website publishers or advertisers? 
No, this information is only used to maintain and troubleshoot our internal systems. 

Which data is sent to Google by clicking on the +1 button? 
So that your +1 can be stored and made publicly accessible, Google saves information about your Google profile, the URL recommended by you, your IP address and other browser-related information. If you cancel your +1, this information will be deleted. Every +1 you give is listed on the +1 tab in your profile.

Facebook Plugin Privacy Statement

Our web presence uses various plugins from Facebook, Facebook Inc., 1601 S. California Ave, Palo Alto, CA 94304, USA. You can identify these plugins either by the blue "F" logo of Facebook or the plugin will be marked with the word "Facebook". When you access our website, a connection is established to the Facebook servers via these plugins and data is transmitted. On the one hand, the information that you see will be transferred directly from the servers to your browser and displayed there, and on the other hand, information about your visit to our website will be transmitted to Facebook. If you are logged on to Facebook, the transmitted information can be directly associated with your account. In the case of an interaction with the plugin functions, e.g. clicking on "like" buttons, this information from your browser is forwarded directly to Facebook and stored there. The further processing of this information is at Facebook's discretion; for the corresponding conditions and configuration options, please refer to Facebook's privacy policy. If you wish to prevent your personal data being transmitted to Facebook, please log out from Facebook before visiting our website.

Your rights as a data subject

Information
On request, you can receive information on all personal data concerning you that we have saved.

Rectification, erasure, restriction of processing (blocking)
If you no longer consent to the storage of your personal data  or should this no longer be current, we will on instruction from you undertake the necessary corrections or bring about the erasure of your data.

Data portability 
If you wish to communicate the data to another data controller, we will provide your data upon subsequent request in a structured and machine-readable format.

Right to withdraw consent with effect for the future
Yo can withdraw your expressed consent with effect for the future at any time. The legality of processing your data remains unaffected until the time of the consent withdrawal.

Restrictions
Data that does not enable identification of a person and is anonymised for data analysis purposes for example, is not covered by the above rights. 

Right to object/appeal
You have the right of appeal to the responsible supervisory bodies.

Exercising your rights as a data subject

In the case of requesting information, rectification, objection to processing or transfer of data to another company, please contact datenschutz@e-kern.com.