portal4client™ – the customer portal for efficient translation management

Quality through structured processes: Standardized workflows and fixed parameters enable automation of recurring sub-processes, resulting in optimal planning of the entire process. At the same time, workflow and project parameters can be flexibly extended and adapted.

• Efficient translation management: With portal4client™, all aspects of your translation projects – from order placement and project assignment up to the review by external language managers – can be organized via an online editor. Optimized workflows pool internal company knowledge and reduce costs, especially for complex translation projects.
• Pooling of internal company knowledge: The request portal provides all participants with an overview of ongoing projects and their processing status. Once a project is completed, the translated files can be easily downloaded. In addition, the portal enables various contact persons to be integrated into the approval process and eliminates the need for manual maintenance of translation memory databases.
• Direct access to the termbase: The integration of the term4client™ terminology portal enables the management of terms in all languages, thus ensuring the consistency of the translations.
• Customized solution: KERN Global Language Services offers individually configurable access solutions for portal4client™ to meet your specific translation requirements. This customized portal solution significantly reduces transaction costs and administrative effort.

In addition to our own portal4client™ solution, we offer the option, if required, to connect our translation technologies (including translation memory systems) to numerous other translation management systems that you may already be using:

• Smartling: Smartling is a comprehensive translation management platform that provides tools for automation, collaboration and control.
• Localize: Localize is a cloud-based localization platform that facilitates translation management and collaboration with international teams.
• XTM: XTM is an intelligent translation management solution that uses advanced technologies such as AI and machine learning to optimize the translation process.
• Memsource: Memsource is a cloud-based translation management platform that provides automation, collaboration, and quality control capabilities.
• Phrase: Phrase is a localization management platform that provides tools for managing translation, terminology and local content.

With the new extension of portal4client™, you benefit from even more flexible project processing: You can enter project-relevant data at any time, even if the project is already being processed.

The advantages for you:

• Additional reduction of project-related email traffic: The option to enter project-relevant data directly into the portal further reduces the need for project-related email traffic. This simplifies communication and increases the efficiency of the entire process.
• Easier to add information and files: With the new portal extension, it is even easier to add information and files to a project, even if they weren't available when the project was set up. This includes, for example, revisions or the addition of a purchase order number/cost centre when commissioning the project. This flexibility enables faster and more efficient project processing without disrupting the workflow.